Information policy or Computerization policy? Where do we start?

By: Tulasi S. Sastri

On: February 10, 2015

Information management and deploying Computers for the purpose, are inseparable in business organizations today. Over a period of time, Hardware / Software Vendors and Solution Providers have continuously explored ways and means of meeting information needs of business organizations and have earned a place for themselves in the Strategic Plans of business organizations.
However, when it comes to user business organizations, even after making significant investments in computing facilities, it generally takes some time before they gain meaningfully, from their investments and efforts. Either information needs are not properly assessed, or wrong solutions are chosen.
Two important policies in this context are Information Policy and Computerization Policy.
Information is essential for running organizations. It helps in monitoring performance against goals and in taking corrective steps. Thus organizations need to focus first on their information policy.
Information needs are influenced by both internal and external factors. Internally, how the organization is structured, what are key focus areas, what are important processes, and how transactions are executed impact the information needs. Externally Market Opportunities for the organization's products or services, Competition and statutory regulations are some of the factors that influence information needs. Since it is a changing environment, and organization has to update its systems and processes to changing business requirements, Information Policy requires a periodical review, say once in 3 years, if not more, by the organization's top management.
Once the organization is clear about its information needs, it can look at computing solutions available today. With developments in technology, and use of best practices by solution providers like ERP Vendors, it is much easier to settle for the right solution, faster. Computerization Policy of organizations needs to recognize developments in technology, and the path being chosen by the organization.
In the case of running organizations already with investments in systems, right approach would be to review its Information Policy and see to what extent existing systems cater to their needs.
To conclude I like to say it is the Information Policy first, to be followed by Computerization Policy.
Thank you for your attention. For more articles from me and to know about my book, “Translating Operations into Money” please visit www.operationstomoney.com
Tulasi S Sastri.
+919820522824